Frequently Asked Questions
On www.neutrafix.net webpage, click on sign-up and complete the application form. Upload the required KYC documents and click submit. NeuTrafiX will automatically send you a digital contract for you to sign to complete the application.
Typically, it takes between 24 to 48 hours. Our finance team reviews each application to ensure each applicant is a legitimate entity to protect the members of the marketplace from potential fraudulent or potentially money laundering activities.
Yes. NeuTrafiX operates globally and any company with a requirement for Voice, SMS or Virtual Numbers can join and buy from many available Sellers in the marketplace.
NeuTrafiX accepts all major payment methods including wire transfer, credit cards and Paypal. We will be adding other payment options including cryptocurrency in the near future.
No. That is the unique proposition of NeuTrafiX where a single contract with us will allow you to have access to many Sellers in the marketplace without having to go through the hassle of contract negotiation and interconnects.
Interconnecting with NeuTrafiX is super easy and can be done within minutes. We support SMPP, SIP and HTTP API for voice and SMS respectively.
Currently, we support USD for all our transactions.
NeuTrafiX is a service operated by Telekomunikasi Indonesia International (Hongkong) Limited, a subsidiary member of PT. Telkom Indonesia. PT Telkom Indonesia is publicly traded company in both Indonesia and NYSE.
Yes, Neutrafix is a real-time billing platform where all transactions are recorded in real-time and wallets reflect real-time balances.
NeuTrafiX operates on a full transparent PAYG model where we provide a messaging tools in our portal for members to communicate with each other.
Private Exchange is a premium feature that allows a Seller to invite and sell routes to specific Buyer(s) where rates and destination transacted will be confidential between the Seller and the invited Buyers.
No. NeuTrafiX doesn’t charge any membership or subscription fees to join. NeuTrafiX works on PAYG model where fees are transparent and chargeable to a Seller.
Anonymity is a premium feature that allows a Seller to remain anonymous when offering their routes in the public marketplace. At launch, ALL premium features are FREE so do take advantage of it.
NeuTrafiX is designed to be a self-serve marketplace. We provide video tutorials on our YouTube channel as well as many written instructions in our knowledge base library.